Terms & Conditions

1. Agreement to Terms

By accessing or using Vyapaargo ("Platform", "Service"), provided by Vyapaargo Technologies, you agree to be bound by these Terms and Conditions ("Terms"). If you disagree with any part of these terms, you must discontinue using our services immediately.

2. Account Registration & Organization Responsibilities

• You must provide accurate, current, and complete information during registration.
• You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
• Organization Admins are responsible for managing employee access rights, permissions, and location assignments appropriately.

3. Free Trial, Subscriptions & Billing

• Free Trial: New registrations may receive a 14-day free trial with full access to standard features. No credit card is required to begin.
• Subscription Plans: Upon expiration of the free trial, uninterrupted access requires selecting a paid subscription plan (Monthly or Yearly) or utilizing the Free tier quotas.
• Taxes: All subscription pricing is exclusive of applicable Goods and Services Tax (GST) unless explicitly stated otherwise.
• Add-ons: Add-on modules (e.g., additional locations, extra tables, staff quotas) can be purchased alongside base plans and will co-terminate with the main billing cycle.

4. Acceptable Use Policy

You agree not to use the Platform to:

• Process fraudulent transactions or counterfeit invoices.
• Violate applicable central, state, or local laws, including GST regulations and food safety standards.
• Attempt to reverse-engineer, decompile, or compromise the security and stability of the platform.
• Spam customers with unsolicited messages or abuse automated WhatsApp/SMS delivery channels.

5. Intellectual Property Rights

The Platform design, source code, logos, trademarks, and documentation are the exclusive property of Vyapaargo. You retain 100% ownership of all business data, client details, catalogs, and transaction records uploaded by you to the service.

6. Service Availability & SLA

We strive to maintain a 99.9% uptime SLA for cloud operations. Scheduled maintenance windows will be communicated in advance. We are not liable for outages caused by upstream internet service disruptions or third-party payment gateway downtime.

7. Limitation of Liability

To the maximum extent permitted by law, Vyapaargo and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages resulting from loss of profits, data, or business interruption.

8. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Republic of India. Any legal actions or proceedings shall be subject to the exclusive jurisdiction of the competent courts in Gurugram / New Delhi, India.

9. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of the platform after changes are posted constitutes acceptance of the revised Terms.